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Published: 25 September 2023

HMICS Assurance Review of Contact Assessment Model – Police Scotland Improvement Update - 12 September 2023

Report Summary

This report provides members of the Policing Performance Committee with an overview of HMICS Assurance Review of Contact Assessment Model – Police Scotland Improvement Update. 

To access the full document please open the PDF document above.

To view as accessible content please use the sections below. (Note that tables and some appendixes are not available as accessible content). 

Meeting

The publication discussed was referenced in the meeting below

Policing Performance Committee - 12 September 2023

Date : 12 September 2023

Location : online


Implications

FINANCIAL IMPLICATIONS

MCE/CERP have undergone a full financial assessment as part of their Full Business Case (FBC), and although both projects are dependencies to the delivery of the CAM review recommendations, there are no presently identified financial implications connected to the delivery of the recommendations.

PERSONNEL IMPLICATIONS

While it is assessed that the CAM Assurance Review recommendations should be achievable utilising existing resources, the wider personnel implications are broadly positive. They include the upskilling of staff in C3 and beyond and the creation of a more efficient and effective working environment in which colleagues can provide an enhanced service.

REPUTATIONAL IMPLICATIONS

There are reputational implications associated with this paper. Failure to address the recommendations could result in a loss of confidence and thereby reputational issues for Police Scotland.

COMMUNITY IMPLICATIONS

The improvements delivered by these recommendations will undoubtedly improve the service to the public and therefore the communities Police Scotland serves.

 


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