Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of Complaints Handling Backlog (Operation Glade).
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Meeting
The publication discussed was referenced in the meeting below
Complaints & Conduct Committee - 4 September 2025
Date : 04 September 2025
Location : Online
Implications
Financial Implications
An Operation Glade overtime bid has recently been requested and approved to maximise opportunities to address the unallocated list of complaints. This overtime will be shared across non-criminal, criminal and administrative teams.
Personnel Implications
There are no personnel implications in this report.
Legal Implications
There are no legal implications in this report.
Reputational Implications
There are no reputational implications in this report.
Social Implications
There are no social implications in this report.
Community Impact
There are no community implications in this report.
Equalities Implications
There are no equality implications in this report.
Environment Implications
There are no environmental implications in this report.
