Who We Are

The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April 2013 by the Police and Fire Reform (Scotland) Act 2012. It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.

In this section, find out more about the Authority’s priorities, the Board and the Leadership team.

Who We Are

What We Do

The Scottish Police Authority is responsible for maintaining policing. It has four specific areas of responsibility:

promoting the policing principles

supporting continuous improvement

keeping policing under review

holding the Chief Constable to account.

This section tells you in outline what the Authority does.

What We Do

Complaints

Are you dissatisfied with the service you have received from policing in Scotland?

The Scottish Police Authority, Police Scotland and the Police Investigations and Reviews Commissioner (PIRC) all have a role to play in considering complaints about policing in Scotland.

In this section, find out who to direct your complaint to. We also welcome written communication in Gaelic (see our Gaelic Language Plan).

Complaints

Published: 11 November 2024

Action Log – 14 November 2024

Category: Action Logs

Topic: Performance

Commitee: Complaints and Conduct Committee

ITEM 2.3 Public Action Log Post Sept 2024 V0.1 (pdf, .25MB )

Report Summary

This document provides an update of the actions agreed by the Complaints & Conduct Committee at its meeting held on 5 September 2024 and was presented for discussion at the meeting on 14 November 2024.

Meeting

The publication discussed was referenced in the meeting below

Complaints & Conduct Committee - 14 November 2024

Date : 14 November 2024

Location : Online

View Meeting

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Action Log – 14 November 2024

Report Summary

Meeting

Complaints & Conduct Committee - 14 November 2024

Related Publications

SPA Corporate Performance Report Q2 2025-26

Internal Audit Reports - 12 November 2025

Claims Handling – Statistical Information Report (Q2) - 6 November 2025

Incremental Rollout of Roadside Testing - 30 October 2025