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Published: 20 February 2025

Workforce Survey – Thematic analysis of open-ended responses - 25 February 2025

Report Summary

This report provides members of the Scottish Police Authority People Committee with results from the thematic analysis of open-ended responses from Police Scotland’s refreshed 2024 workforce survey. This was presented for discussion at the meeting on 25 February 2025.

Meeting

The publication discussed was referenced in the meeting below

People Committee - 25 February 2025

Date : 25 February 2025

Location : Online


Background

Our 2030 vision for Police Scotland is of an organisation focused on safer communities, less crime, supported victims, and a thriving workforce. The voice of our officers and staff is critical to the successful delivery of our 2030 vision. A refreshed workforce survey was commissioned in 2024 to ensure that our officers and staff are heard and continue to help shape genuine change across the Service.

Following publication of the headline results of our 2024/25 workforce survey in November, survey provider Progressive Partnership has undertaken analysis of free text comments by colleagues.

The following emerging themes have been identified as areas officers and staff identified for improvement:

• The treatment of officers and staff who are verbally and physically assaulted in the line of duty
• A disconnect between Police Scotland’s values and the lived experiences of some colleagues
• Grievance procedures for incidents involving colleagues
• Senior leader communication
• Resourcing
• Wellbeing


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