Report Summary
This report provides members of the Scottish Police Authority Policing Performance Committee with a summary of the lessons learned activity completed as part of closure of the Unified Communications and Contact Platform (UCCP) project. The paper provides assurance on the key learning arising from delivery of the programme and how these lessons will be embedded across Digital Division, Contact, Command and Control (C3) and the wider transformation portfolio.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 10 June 2026
Date : 10 June 2026
Location : online
Purpose
The purpose of this paper is to provide the SPA Policing Performance Committee with a concise summary of the lessons learned activity completed as part of closure of the Unified Communications and Contact Platform (UCCP) project.
The paper provides assurance on the key learning arising from delivery of the programme and how these lessons will be embedded across Digital Division, Contact, Command and Control (C3) and the wider transformation portfolio.
