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In November 2020, the Final Report on the ‘Review of Complaints Handling and Misconduct Issues in Relation to Policing’, undertaken by Dame Elish Angiolini, was published. The Report recommended that:

  • The SPA Complaints and Conduct Committee's scrutiny function should be reported on in the SPA annual report, drawing out particular trends, highlighting improvements or concerns and using complaints data as an indicator of communities' satisfaction or dissatisfaction with policing services (Recommendation 31).
  • In order to ensure public confidence in the police, the SPA should confirm each year in its annual report whether or not in its view, based on an informed assessment by the Complaints and Conduct Committee and evidence from the relevant audits, the Chief Constable has suitable complaint handling arrangements in place (Recommendation 59).

Whilst high level summary has been included in the 2020-2021 SPA Annual Report, which is due to be published before the end of 2021, it was recognised that there was an opportunity to supplement this approach, through the publication of a more detailed, Committee-specific annual report:


Complaints and Conduct Committee 2020-21 Annual Report