HMICS has published its Interim Report and emerging findings from the independent assurance review it is carrying out into police call handing.
It has made one interim recommendation for Police Scotland on the future direction for Contact, Command and Control (C3) facilities and details the areas it will now be focusing attention on over the coming weeks, prior to the publication of its full report at the end of October.
SPA Chief Executive John Foley said:
“SPA welcomes today’s emerging findings and interim recommendation from HMICS that detailed planning for the previously agreed strategic model should continue, while work continues to consolidate and stabilise staffing, systems, and processes. SPA has consistently made clear that the findings, interim and final, of the HMICS work will be fully considered and reflected in our governance approach before final decisions on further implementation and transition are made.
“We expect Police Scotland now to revisit and review existing implementation plans and bring forward to SPA a fresh timeline, revised cost and savings estimates, and any new business case for additional resources for appropriate SPA oversight and approval. That should also include appropriate consultation plans for affected staff working in locations in Dundee, Aberdeen and Inverness. SPA will also urgently consider what further independent assurance of processes and arrangements is required to inform future SPA decision-making.
“We welcome the acknowledgement by HMICS of the flexibility that call handling staff are showing in dealing with change while also managing day to day demands. The SPA wants to provide staff with as much reassurance as possible, and we support the principle that any member of call handling staff who is accepted for voluntary redundancy or early retirement as a result of change should, if required, have the terms of their package honoured into the next financial year 2016-17. We will begin discussions as quickly as possible with other key stakeholders to explore that further.”